02:11Fixity
Escalation call
CRITICAL · AC down, Tower B
AA
Calling Aamir
Tier 2 · Facilities lead
Tier 1 · Site tech
Tier 2 · Aamirringing
01Auto phone-call escalation
A critical ticket goes unanswered, so Fixity calls the first person in your chain, then the next, until someone accepts the job.
Lift #2 at Marina Plaza logged 6 tickets in 30 days, about three times your portfolio average. One recurring fault, not six calls.
Messages scroll away. Clocks never start. No one can prove who was called at 2 AM. Fixity is one place to track, assign, escalate and prove every facility job, across every site.
A critical ticket goes unanswered, so Fixity calls the first person in your chain, then the next, until someone accepts the job.
Fixity's AI reads your tickets, photos and SLA clocks and flags the patterns worth acting on, in your dashboard.
Lift #2 at Marina Plaza logged 6 tickets in 30 days, about three times your portfolio average. One recurring fault, not six calls.
Preventive schedules and compliance tracking keep every certificate current, with the next date always in view.
Set your own response targets and escalation chain per company. Fixity runs the clocks and rules you define, not a fixed template.
Planned work lands in the calendar your team already uses, through a private .ics feed they subscribe to once.
One system, two views: managers run every site from the console, teams act from the app, and anyone on site reports by scanning a QR code, no app needed.
Built for multi-site operators across the UAE and Gulf, in the languages your teams actually use.
No tiers to decode, no feature paywalls. You pay per site, and every user is included.
Escalation calls are included under fair use. Priced per site, so it scales with your portfolio, not your headcount.
See it on your own sites. We set up your chains, SLAs and compliance with you, and you are live in days.
Your request is noted. If you'd rather reach us directly, email hello@getfixity.com and we'll pick it up from there.
Prefer email? hello@getfixity.com